Return/Exchange Policy


THE WORST PART ABOUT DEAD THREADS: Because every shirt we sell is made to order, we *cannot* offer free returns/exchanges for size issues (we don't have a huge warehouse to store the exchanged shirts in). So, before you order, make sure you have the right size selected. We’ve got a size chart for every product, a “WHAT’S MY SIZE?” size guide, and last but not least, you can always just message us, we'll find the absolute BEST fit.

HERE'S SOME OTHER FUN STUFF TO KNOW, TOO 🌈 

Somewhat common scenarios we see that we cannot provide refunds for:

1. Apple Pay - notorious for allowing you to make a purchase without realizing it. About once every few months, someone will say "I never meant to order this, refund me" with their order sitting on their front porch. As you know, we can't simply return that order and stock it on our nonexistent warehouse shelves. Thus, be careful using Apple Pay. It's also notorious for using whatever address you have stored on it, which can sometimes be your ex's place, who doesn't even like Dead Threads (obviously reason why you broke up with them). Remember to check the shipping address fam.

2. Providing a Hotmail email address - they consistently mark our confirmation emails as "Junk." Check your Junk/Spam folder if you use Hotmail. After you do that, make a Gmail account.

If you check either of these boxes - you've been warned! We cannot cover refunds if you didn't realize you purchased with Apple Pay, or see the confirmation order to your Hotmail email address.